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ZoomShift Review: A Comprehensive Look at the Employee Scheduling Software

Written by Abdul
Last modified Apr. 22 2023

ZoomShift is a cloud-based employee scheduling software that provides an affordable and efficient solution for small businesses. It allows managers to create and manage work schedules, track employee time off requests, and monitor employee availability. ZoomShift's simplified interface and easy-to-use features make it an excellent choice for small businesses looking to streamline their scheduling process.

ZoomShift provides a range of features that help managers create and manage employee schedules. It allows managers to create custom schedules for each employee, set availability preferences, and track time off requests. The software also provides real-time notifications to employees about their upcoming shifts and schedule changes. Additionally, ZoomShift provides powerful reporting tools that allow managers to track employee attendance and schedule adherence.

Overall, ZoomShift is an excellent solution for small businesses looking to improve their scheduling process. Its affordable pricing, easy-to-use interface, and powerful features make it an excellent choice for small businesses looking to streamline their scheduling process. Whether you're a small business owner or a manager looking to improve your scheduling process, ZoomShift is a great choice.

Overview of ZoomShift

What is ZoomShift?

ZoomShift is an employee scheduling software that simplifies shift scheduling for small and medium-sized businesses. It allows businesses to create and manage employee schedules, track time and attendance, and communicate with their team all in one place. With ZoomShift, businesses can create shift templates, set shift rules, and customize their schedules based on employee availability and time-off requests.

How ZoomShift Works

ZoomShift is a cloud-based software that can be accessed from anywhere, anytime. Businesses can create and publish schedules, track employee time and attendance, and communicate with their team using the ZoomShift mobile app or web app. ZoomShift integrates with popular payroll and team communication tools, making it easy for businesses to manage their workforce and streamline their operations.

ZoomShift Features

ZoomShift offers a range of features to help businesses manage their workforce effectively. Some of the key features include:

  • Shift scheduling: Create and manage employee schedules with ease using shift templates and rules.
  • Time and attendance tracking: Track employee time and attendance with the ZoomShift time clock or mobile app.
  • Team communication: Communicate with your team using the ZoomShift messaging feature.
  • Integrations: ZoomShift integrates with popular payroll and team communication tools, including QuickBooks, Gusto, and Slack.
  • Premium features: ZoomShift offers premium features, including advanced reporting and analytics, shift reminders, and custom branding.
  • Enterprise solutions: ZoomShift offers enterprise solutions for larger businesses with more complex scheduling needs.
  • Add-ons: ZoomShift offers add-ons, including a time clock kiosk and a QR code scanner, to help businesses streamline their operations.

Overall, ZoomShift is a popular employee scheduling software that offers a range of tools and features to help businesses manage their workforce effectively. While there are alternatives available, ZoomShift is a top choice for small and medium-sized businesses looking for an easy-to-use, affordable scheduling solution. It was even named an Editors' Choice by Deputy.

ZoomShift Pricing

ZoomShift offers four pricing plans to cater to the needs of businesses of different sizes and requirements. The Starter, Pro, Premium, and Enterprise plans come with a 14-day free trial, which is a great way to test out the software before committing to a paid plan.

ZoomShift Starter Plan

The Starter plan is ideal for small businesses with up to 10 employees. It costs $2.50 per active employee per month and includes all the essential features, such as shift scheduling, time tracking, and team chat. This plan also includes email support and mobile notifications.

ZoomShift Pro Plan

The Pro plan is designed for growing businesses with up to 50 employees. It costs $2 per active employee per month and includes all the features of the Starter plan, plus advanced features such as custom overtime rules, shift templates, and shift conflict warnings. This plan also includes priority email support and mobile notifications.

ZoomShift Premium Plan

The Premium plan is ideal for larger businesses with up to 100 employees. It costs $4 per active employee per month and includes all the features of the Pro plan, plus additional features such as geofencing, time-off requests, and API access. This plan also includes phone support, priority email support, and mobile notifications.

Overall, ZoomShift's pricing plans are affordable and flexible, making it a great choice for small and growing businesses. The software is easy to use and includes all the essential features required for effective employee scheduling and time tracking.

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ZoomShift Functionality

User Interface

ZoomShift provides an intuitive interface that makes it easy for managers to create and manage employee schedules. The interface is easy to navigate and allows managers to quickly view employee availability and schedule shifts. The user interface is designed to be user-friendly and customizable, allowing managers to tailor it to their specific needs.

Shift Scheduling

ZoomShift's shift scheduling feature allows managers to create employee schedules quickly and easily. Managers can schedule shifts by day, week, or month, and can view employee availability in real-time. The software also allows managers to create and save shift templates, making it easy to schedule shifts for recurring events or shifts.

Time Tracking

ZoomShift's time tracking software allows employees to clock in and out of shifts using their desktops or mobile devices. The software also allows managers to track employee hours and overtime, making it easy to process payroll. The time tracking feature is designed to be easy to use and accurate, reducing the risk of errors in payroll processing.

Employee Management

ZoomShift's employee management features allow managers to easily manage employee information, including job titles, pay rates, and time off requests. The software also allows managers to track employee productivity and staff accountability, reducing the risk of missed shifts and improving overall productivity.

Mobile App

ZoomShift's mobile app allows employees to view their schedules, clock in and out of shifts, and request time off from their mobile devices. The app is designed to be easy to use and intuitive, allowing employees to manage their schedules and time off requests on the go.

In summary, ZoomShift is an easy-to-use shift scheduling and time tracking software that helps businesses reduce labor costs and improve productivity. The software provides an intuitive interface, powerful scheduling features, and accurate time tracking, making it an ideal solution for businesses of all sizes. With its mobile app and integration with popular payroll software, ZoomShift is a must-have tool for any business looking to streamline their scheduling and payroll processing.

ZoomShift Support

ZoomShift offers customer support via email and phone, as well as a help center with a variety of resources. The help center includes articles on getting started, scheduling, time tracking, and more. Additionally, users can access the ZoomShift community forum to ask questions and get advice from other users.

FAQs

ZoomShift's help center includes a comprehensive FAQ section that covers a wide range of topics. Users can find answers to questions about features, pricing, integrations, and more. Some of the most frequently asked questions include:

  • How do I add employees to my account?
  • Can I set up recurring shifts?
  • What integrations does ZoomShift offer?
  • How do I export timesheets for payroll?

For users who can't find the answer they're looking for in the FAQ section, ZoomShift's customer support team is available to help.

ZoomShift Reviews

Users generally report positive experiences with ZoomShift's customer support. In reviews on Trustpilot, customers praise the software's ease of use and the helpfulness of the support team. One user writes, "I have been using ZoomShift for a few months now and have been very pleased with the product. The customer service is excellent and the software is very user-friendly."

On Software Advice, users give ZoomShift high marks for customer support, with many reviewers noting that the support team is responsive and helpful. One user writes, "The customer support is excellent. They are quick to respond and always willing to help."

Overall, ZoomShift appears to have a strong support system in place to help users get the most out of the software.

Pros and Cons of ZoomShift

Pros of ZoomShift

ZoomShift is a shift scheduling software that is designed to help businesses streamline their scheduling process and increase productivity. Here are some of the pros of using ZoomShift:

  • Easy to use: ZoomShift is user-friendly and easy to navigate, making it easy for managers to create schedules and for employees to view their schedules.
  • Mobile App: ZoomShift has a mobile app that allows employees to view their schedules and request time off from their smartphones.
  • Cost-effective: ZoomShift is an affordable scheduling solution for small businesses.
  • Integrations: ZoomShift integrates with popular payroll and accounting software such as Quickbooks, Gusto, and Square.
  • Time Clock: ZoomShift has a time clock feature that allows employees to clock in and out of their shifts using their smartphones or a web browser.
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Cons of ZoomShift

While ZoomShift has many benefits, there are also some cons to consider:

  • Limited features: ZoomShift lacks some of the features of platforms designed for larger enterprises.
  • Customer Support: Some users have reported slow response times from customer support.
  • No GPS tracking: ZoomShift does not have a GPS tracking feature, which may be a disadvantage for businesses that require their employees to work off-site.
  • No overtime tracking: ZoomShift does not have a built-in overtime tracking feature, which may be a disadvantage for businesses that need to track employee overtime.

ZoomShift Alternatives

While ZoomShift is an excellent employee scheduling software, it may not be the perfect fit for every business. Fortunately, there are several alternatives to ZoomShift that offer similar features and functionalities. Here are a few of the most popular ZoomShift alternatives:

Deputy

Deputy is a cloud-based employee scheduling software that offers scheduling, time and attendance tracking, and communication features. With Deputy, managers can easily create and manage employee schedules, track employee time and attendance, and communicate with their team members. Deputy also offers a mobile app that allows employees to view their schedules, request time off, and clock in and out from their smartphones.

Deputy's pricing plans start at $2.50 per user per month, which makes it a more affordable option than ZoomShift for businesses on a tight budget.

Square

Square is a popular point-of-sale (POS) system that also offers employee scheduling and time tracking features. With Square's employee scheduling software, managers can easily create and manage employee schedules, track employee time and attendance, and communicate with their team members. Square also integrates with popular payroll providers, making it easy to manage payroll and employee benefits.

Square's employee scheduling software is included in their free POS software, which makes it a great option for small businesses that are just getting started.

Xero

Xero is a cloud-based accounting software that also offers employee scheduling and time tracking features. With Xero's employee scheduling software, managers can easily create and manage employee schedules, track employee time and attendance, and communicate with their team members. Xero also integrates with popular payroll providers, making it easy to manage payroll and employee benefits.

Xero's pricing plans start at $11 per month, which makes it a more expensive option than ZoomShift and other alternatives. However, Xero's accounting features may make it a better fit for businesses that need more than just employee scheduling software.

FAQ

Here are some frequently asked questions about ZoomShift:

What types of businesses is ZoomShift best suited for?

ZoomShift is an affordable yet powerful shift scheduling solution for small businesses. It is great for small businesses and restaurants that experience seasonal highs and lows, or those that need a scheduler that works with other calendars. However, it lacks some of the features of platforms designed for enterprises but has all of the capability a smaller business would need.

What are some of the key features of ZoomShift?

ZoomShift offers a variety of features, including shift scheduling, time tracking, payroll integration, and team communication. It also includes a mobile app for employees to view their schedules and request time off.

Is ZoomShift easy to use?

Yes, ZoomShift is very user-friendly and easy to use. It has a simple, intuitive interface that makes it easy for managers and employees to use. Additionally, ZoomShift offers excellent customer support to help users with any issues they may encounter.

What integrations does ZoomShift offer?

ZoomShift offers integrations with a variety of other software and platforms, including QuickBooks, ADP, and Gusto. It also integrates with popular calendar apps like Google Calendar and Outlook.

What is the pricing for ZoomShift?

ZoomShift offers a variety of pricing plans, starting at $2 per user per month for the Basic plan. The Pro plan costs $3 per user per month, and the Enterprise plan is available for custom pricing.

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