Deputy Review: A Comprehensive Analysis of Job Performance

Written by Abdul
Last modified Apr. 22 2023

Deputy is a workforce management software that has garnered attention for its user-friendly interface and efficient features. This Deputy review will delve into the software's capabilities, benefits, and limitations.

Deputy's layout is surprisingly uncluttered and clean. Fastidious managers and users will value how well everything is compartmentalized and arranged, which makes the system easy to learn and navigate. The software offers a range of features, including scheduling, time tracking, communication, task management, and performance tracking.

One of the most notable features of Deputy is its mobile app, which allows managers and employees to access the software from anywhere. With the app, employees can view their schedules, request time off, and swap shifts with their colleagues. Managers can approve requests, send messages to employees, and track attendance.


Deputy is a workforce management application that simplifies scheduling, timesheets, tasking, employee communication, and administrative tasks. It is a web-based solution that offers a range of features to help businesses manage their workforce efficiently.

What is Deputy?

Deputy is a web-based workforce management solution that helps businesses simplify their scheduling, timesheets, tasking, employee communication, and administrative tasks. It includes various apps and one-click payroll integration that aims to make workforce management easier. Deputy is designed to help businesses of all sizes manage their employees more efficiently and reduce labor costs.

Deputy Features

Deputy offers a range of features to help businesses manage their workforce effectively. Some of the key features of Deputy include:

  • AI-powered scheduling
  • PIN-based clock-in system
  • Payroll export and integration
  • Mobile application with push notifications
  • Employee communication tools
  • Integration with popular HR and payroll software
  • Customizable reports
  • 24/7 customer support

Deputy also offers a range of premium and enterprise-level features for larger businesses, including custom integrations, advanced reporting, and dedicated account management.

Deputy's user interface is intuitive and easy to use, with a scheduling module that allows managers to assign tasks and open shifts to co-workers. Employees can request time off, swap shifts, and view their timesheets and assigned tasks. The mobile app is also mobile-ready, allowing employees to access their schedules and other information on-the-go.

Deputy's customer service is highly rated, with a dedicated support team available 24/7 to help businesses with any questions or issues they may have. The application also offers a range of training videos and resources to help businesses get started with the platform.

Deputy is used by a range of businesses, including restaurants, retailers, and small businesses. It is particularly useful for businesses with multiple locations, as it allows managers to manage their employees and schedules across different locations from a single platform.

Overall, Deputy is a powerful workforce management application that offers a range of features to help businesses manage their employees more efficiently. Its user-friendly interface, customizable reports, and 24/7 customer support make it an excellent choice for businesses of all sizes.

Ease of Use

Deputy is a web-based workforce manager solution designed to help users simplify their scheduling, timesheets, tasking, employee communication, and administrative tasks. One of the key benefits of using Deputy is its ease of use. This section will explore two sub-sections that contribute to the overall ease of use: User Interface and Scheduling Module.

User Interface

The Deputy User Interface is intuitive and user-friendly. The dashboard is easy to navigate, and users can quickly find the information they need. The interface is customizable, so users can set up their dashboard to show the information that is most important to them. The interface also supports drag-and-drop functionality, making it easy to move shifts and tasks around.

The interface is also mobile-friendly, allowing users to access the platform from their mobile devices. This feature is particularly useful for field technicians who need to clock in and out from different locations. The mobile app is easy to use and provides all the functionality of the desktop version.

Scheduling Module

The Scheduling Module is one of the most important features of Deputy, and it is also one of the easiest to use. The module allows users to create and manage schedules quickly and efficiently. The drag-and-drop functionality makes it easy to move shifts around, and users can set up recurring shifts to save time.

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The Scheduling Module also includes a range of features to help users manage their schedules effectively. For example, users can set up shift reminders to ensure that employees show up on time. The module also includes a conflict detection feature that alerts users if there are any conflicts in the schedule, such as double-booked employees or overlapping shifts.

The Scheduling Module is also customizable, allowing users to set up their schedules in a way that works best for their business. Users can create different schedules for different locations or departments and can set up different shift types, such as split shifts or overnight shifts.


Deputy is a workforce management software that offers a range of features to help businesses manage their employees more efficiently. The software is designed to simplify scheduling, time and attendance tracking, and payroll processing, among other functions. With Deputy, businesses can streamline their workforce management processes and save time and money.


Deputy's scheduling feature allows businesses to create and manage employee schedules quickly and easily. The software offers a drag-and-drop interface that makes it easy to schedule shifts, assign tasks, and manage employee availability. Businesses can also set up automatic scheduling based on employee availability and other criteria, which can save time and reduce errors.

Time and Attendance

Deputy's time and attendance feature allows businesses to track employee hours accurately and efficiently. The software offers various time tracking methods, including manual entry, clock-in/clock-out, and GPS tracking. Businesses can also set up automatic break deductions, overtime calculations, and other time-related functions to ensure accurate pay and compliance with labor laws.


Deputy's payroll feature allows businesses to process payroll quickly and easily. The software integrates with various payroll providers, including ADP, Gusto, and Xero, to streamline the payroll process. Businesses can also set up automatic payroll calculations based on employee hours and other factors, which can save time and reduce errors.


Deputy is designed to integrate with a variety of third-party software, making it a flexible and versatile scheduling and workforce management tool.

Third-Party Integrations

Deputy integrates with a wide range of software, including point of sale (POS) systems, payroll software, and HR systems. This allows businesses to streamline their operations, reduce errors, and save time.

Some of the most popular integrations include:

  • Payroll: Deputy integrates with a number of payroll providers, including ADP, Gusto, and Xero. This allows businesses to automatically import timesheets and export payroll data, reducing the risk of errors and saving time.
  • POS: Deputy integrates with a range of POS systems, including Square, Revel, and Lightspeed. This allows businesses to schedule staff based on sales data, track labor costs, and optimize staffing levels.
  • HR: Deputy integrates with a number of HR systems, including BambooHR and Workday. This allows businesses to manage employee data, track time off, and automate HR processes.

Deputy also offers an API, which allows businesses to build custom integrations with their own software. This can be useful for businesses with unique requirements or proprietary software.

Overall, Deputy's integration capabilities make it a powerful tool for businesses looking to streamline their operations and improve efficiency. By integrating with a range of software, Deputy allows businesses to automate processes, reduce errors, and save time, making it a valuable addition to any organization's toolkit.

Customer Support

Deputy's customer support is available 24/7, ensuring that users can always reach out for assistance whenever they need it. This is especially important for businesses that operate outside of regular business hours or have employees working in different time zones.

24/7 Support

Deputy's support team is available around the clock to help users with any questions or issues they may have. Users can reach out to Deputy's support team via phone, email, or live chat. Additionally, Deputy offers an extensive knowledge base that users can access at any time to find answers to common questions and troubleshoot issues on their own.

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Users have praised Deputy's customer support for being responsive, helpful, and knowledgeable. One user on Trustpilot wrote, "The customer support team is fantastic - always quick to respond and resolve any issues we have had."

Overall, Deputy's 24/7 customer support is a valuable resource for users who need assistance with the platform. With multiple ways to contact support and an extensive knowledge base, users can feel confident that they will receive the help they need in a timely manner.

Deputy Pricing

Deputy offers flexible pricing plans for businesses of all sizes. The pricing plans are based on the number of users, with a minimum of five users required for all plans. The plans are available on a monthly or annual basis, and customers can choose to upgrade or downgrade their plan at any time.

The basic plan starts at $2.50 per user per month, which includes shift scheduling and auto-scheduling, meal and rest/break planning, point-of-sale (POS) integration, personal time off (PTO) requests, and more. The time and attendance plan is also $2.50 per user per month and includes all the features of the basic plan plus time tracking, timesheets, and payroll integration.

The premium plan is $4 per user per month and includes all the features of the basic and time and attendance plans plus advanced reporting, custom roles and permissions, and API access. The enterprise plan is designed for larger businesses with custom needs and pricing is available upon request.

Deputy also offers special pricing options to charities, not-for-profits, and community organizations that meet their criteria. Additionally, they offer a 30-day free trial for all plans, allowing businesses to try out the software before committing to a plan.

Overall, Deputy's pricing plans are competitive and offer a range of features to meet the needs of businesses of all sizes. Customers can choose the plan that best fits their budget and business needs.


Here are some frequently asked questions about Deputy:

What types of businesses can benefit from using Deputy?

Deputy is a versatile tool that can be used by a variety of businesses, including retail stores, restaurants, healthcare facilities, and more. Any business that needs to manage employee schedules and time tracking can benefit from using Deputy.

What features does Deputy offer?

Deputy offers a range of features to help businesses manage their employees, including:

  • Shift scheduling
  • Time tracking
  • Task management
  • Payroll integration
  • Employee performance tracking
  • Mobile app access

Is Deputy easy to use?

Many users find Deputy to be user-friendly and easy to navigate. However, some users have reported that certain features can be complex and difficult to understand. The platform does offer a range of training resources, including online tutorials and customer support, to help users get up to speed.

How much does Deputy cost?

Deputy offers a range of pricing plans, starting at $2.50 per user per month for the Basic plan. The Premium plan, which includes more advanced features, starts at $4.50 per user per month. Custom enterprise plans are also available for larger businesses.


Deputy is an excellent shift scheduling and time clock solution with outstanding HR features and integrations. It is a full-featured application that offers forecasting and compliance capabilities, making it a good option for businesses of all sizes.

One of the strengths of Deputy is that it provides a user-friendly interface that is easy to navigate. It allows employees to manage their schedules and time off requests easily, while managers can quickly create and adjust schedules based on employee availability and business needs.

Another advantage of Deputy is that it offers a variety of integrations with other popular business applications, such as Xero, QuickBooks, and Gusto. This makes it easy to manage all aspects of your business from one central location.

Overall, Deputy is a reliable and efficient solution for businesses looking to streamline their scheduling and time tracking processes. Its user-friendly interface and integrations make it a top choice for businesses of all sizes.

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